On the daily basis, employees of debts collecting department faced with inconvenience of a large paper document circulation, namely, credit files, which typically were kept in various branches of the bank. Receiving credit files from other branches to be included into the workflow could take several days? Thus it caused employees of DCD to miss the deadline set for the work on files completion.

Therefore, the main task for «BrigRetail LLC» became the creation of the tool for employees of DCD which would allow them to extract from archive and work on documents in a convenient and quick manner. For this purpose, in parallel with development of the «Legal module» (based on SAP and EMC Documentum Solutions) the solution of «Customer Files Archive» was built, which in turn allowed solving all problems related to access credit files and receiving of the information needed.

More detailed information is presented on a website of magazine«Computer Review»

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